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Listing credits Seller obligations Creating a listing and our fee schedule Picture hosting Relisting your item Tracking your sales Payment requests and cancellations Modifying, duplicating and deleting your listings Refund Policy Return to the main Help page Listing credits Listing credits are required to post items on the Toy Peddler. When you click the link in the main menu to Sell Your Item, you will find your current listing credit balance on the item listing form. You can also check your current balance by accessing the Your Account area of the site. If your account balance is zero or negative, you'll be prompted to purchase additional credits if you attempt to sell an item. Your balance can be negative if you have credits available and list an item that costs more to post than you currently have in your account. You can also add credits at any time by clicking the Your Account link in the menu, and choosing the option to Buy Credits from the main page for your account. Listing credits are priced as follows, with the minimum purchase being 5 credits:
Seller obligations If you choose to post items for sale on the Toy Peddler, we expect you to meet certain obligations to help keep the site safe, secure and enjoyable for all members. Those obligations include:
Creating a listing and our fee schedule Once you've logged in to the site, you can click the Sell Your Item link from the main menu to access the listing form. You can also access the link through the Your Account page. You'll see your current listing credit balance in the form, along with the necessary fields to describe your item and preferences. We use a very straightforward listing fee schedule for items posted on the Toy Peddler, which is as follows:
So an item with a list price of $7.00 will cost 0.50 listing credits to post. An item with a list price of $25.00 will cost 1.00 credit plus 1% of the list price ($25 X 1% = 0.25), for a total of 1.25 listing credits. The maximum listing credit fee is 5 credits, which would apply to items priced at $900 or more. Back to topPicture Hosting When you post an item for sale, you have two options for posting pictures of your toys. You can provide links to another site where your pictures are hosted, or you have the option to use our internal picture hosting for your listing. If you choose to use Toy Peddler picture hosting, there is no charge and you can have up to 4 pictures for each listing. Simply click the Browse button in the listing form, navigate to the picture file you'd like to use, and we'll upload it to our system for use in the listing. To ensure fast load times on our site, we do limit the acceptable size of these images. Please make sure your image meets the following criteria before uploading it to the site:
Relisting your item Toy Peddler posts your item in the order that it's listed on the site. The newest items appear first in the Quick Search and the category pages, and those prominently placed listings are viewed more often and generally have the highest sales rates. For that reason, you have the option to "relist" your items at any time to return them to prominence. So if you have an item that is available for sale, but it was posted a while back and has thus moved down several pages, you have the option to use the Relist function. Relisting the item will place it back at the top of the Quick Search and category pages, as if it was a new posting. Access your inventory through the Your Account page, and you should see the option to relist any of your available items. The fee for relisting is as follows:
Tracking your sales You can track all of your past sales through the Your Account area of the website. Log in, click Your Account, and follow the link to your list of sales. You'll see those organized by date, and can access all of the details of each sale by clicking the linked Order ID number. Back to topPayment requests and cancellation There are times when buyers may take longer than expected to submit payment for an item. If that does happen, you have the option to send them a Payment Request message. These messages are automated form emails that notify the buyer and our staff here that payment has not been received, and will include the order details. This feature is only for sales for which payment has not been received, please do not use it for any other purpose. To allow enough time for the buyer to submit payment, this option will not show up in your list of sales for two weeks after the purchase is made. You will see it as an option in your list of sales at that time, accessed through the Your Account area. Once you've submitted a Payment Request, you will then have the option to cancel the transaction. We would ask that you reserve use of this feature to the most serious situations; if you believe the buyer is simply being unresponsive, contact us so that we can follow up with them and try to find out what has happened with the sale. Back to topModifying, duplicating and deleting your listings You have the option to edit, place on hold, duplicate or delete any currently available listing. Sold items cannot be edited. To edit an item, you can open the detailed description from the listings area of the site, or access your inventory through the Your Account area. You'll be taken to the listing form, containing all of the details of the listing. Make the necessary updates and click the Submit button to make the changes. To delete the listing, change the status of the item to Delete and click Submit. You can also duplicate any listing you've created, and will find that link available for any item in your available or sold list. Back to topRefund Policy As noted on the credit purchase form, all sales of listing credits on the Toy Peddler are final. No refunds will be made for any part of a seller's current credit balance, and credits are non-transferable. Back to top |