Help Pages - Creating An Account

Buyer and seller obligations
Inappropriate listings and content
Dispute resolution
Account suspension

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Buyer and seller obligations

When you create an account and begin using the Toy Peddler to buy and/or sell toys, you are agreeing to abide by the rules and obligations we've set forth for both parties to a transaction. Please make yourself aware of these obligations, as they'll govern all of your transactions on the site.

Whether you're a buyer or a seller, you agree to:

  • Treat all fellow members of the Toy Peddler with respect and decency. This extends to all aspects of the site, including your listings, your email communications with other members, and your overall conduct before, during and after each transaction.

As a buyer, you agree to:

  • Only click the "Buy" button when you are 100% positive about completing the purchase. That means you should be ready to submit payment and have the available funds to cover the cost of the item. It also means that you agree to abide by the terms of the listing; by clicking the Buy button, you are implicitly accepting the payment terms and description of the item, so pay close attention to these before making any purchase.
  • Submit payment in a timely fashion. If you agree to pay by PayPal or credit card, we expect you to submit the payment or provide the card number to the seller within three business days of clicking the "Buy" button, and receiving confirmation of the total for the order (if necessary). If you are paying by check or money order, that payment should be in the mail within three business days, ensuring prompt receipt by the seller within a reasonable amount of time.

As a seller, you agree to:

  • List items accurately and provide as much detail as possible about each item. This includes posting accurate photographs of the item, providing detailed and factual descriptions, and posting the item to the appropriate category on our site.
  • Only post items to the Toy Peddler that are available to buy at all times. This means that items that are listed and showing the Buy button on our site cannot be posted as available for sale on another website.
  • Communicate with buyers to ensure that all questions are answered in a timely manner. This includes answering questions about insurance, combining shipping, shipping methods, shipment tracking, and any other questions that will help complete the sale as quickly as possible.
  • Package each item carefully to provide adequate protection for the item and keep it from being damaged in transit.
  • Have the item packaged and shipped to the buyer within three business days of receiving payment for the item.
  • Provide a full money back guarantee on all items sold, without exception. There are no "as is" sales permitted on our website.

If you cannot abide by any of these obligations, we would respectfully ask you not to use the Toy Peddler to buy or sell. We've instituted these rules to make the Toy Peddler a safe and fun place to transact, and appreciate your adherence to them.

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Inappropriate listings and content

We enforce some common sense rules about what is appropriate for the listings and content that you add to the site. Those rules are as follows:

  • Do not make false or unsubstantiated claims about your item(s).
  • Do not post blatant advertisements, listings that do not offer a specific item for sale, or inducements for off-site transactions.
  • Do not copy and use another seller's descriptions or photos without their expressed approval. If using another seller's photos with their approval, you are obligated make note in the description or on the photo that it is a general representation of the item and not the specific item you have posted for sale.
  • Do not use pornographic images or profanity in your listings. If there is any question about the content, err on the side of not using it or contact us before posting the item.

If you see listings in violation of these rules, please contact us immediately at help@thetoypeddler.com.

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Dispute resolution

Almost every transaction at the Toy Peddler goes well, but we know there are some instances where problems can arise.

We would ask that you work with your transaction partner as much as possible to resolve the dispute on your own. Since we are not directly involved in the sale, it's difficult for us pass judgment in these situations - we don't pay for the item, ship it, or receive it, and as a result have little ability to verify many of the important aspects of a sale.

But we recognize that there are times when the other side is unresponsive, or simply refuses to properly address the issue. If you find yourself in this situation, please feel free to contact us at help@thetoypeddler.com and we'll be glad to do whatever we can to try and bring about an acceptable result.

Please notify us immediately if you suspect fraud or are aware of dishonest or disreputable members on the site.

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Account suspension

Toy Peddler members who are found to have repeatedly violated the rules and regulations we've set forth can have their accounts suspended from further use of the site. Suspended members will no longer be able to access their account or buy and sell through the Toy Peddler.

As this is a drastic measure, we don't take the decision to suspend someone lightly. Any suspended member is welcome to appeal the decision, but full resolution of the situation(s) leading to the suspension must occur before we can even consider removing a suspension.

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